Contact Us

Alert

Effective January 1, 2025, the FBI will be reducing the fees charged for fingerprint-based Criminal History Record Information (CHRI) checks by $1.25. This fee decrease will impact all fingerprint-based background checks that receive responses from the FBI’s criminal history database.

If you have operational questions or problems regarding Wisconsin Online Record Check System, please see Frequently Asked Questions. Otherwise contact the Administrator for technical support issues.

Crime Information Bureau:

Hours of Operation: (8am-4pm) Monday-Friday
Direct Phone: (608) 266-7314
Email: cibrecordcheck@doj.state.wi.us

Off Hours Support

Email: WI_helpdesk@tylertech.com